Troubleshooting

What to do at your plan limit

Find which limit you reached (team seats, WhatsApp numbers, contacts, flows or automations), see your usage, and fix it by freeing space or upgrading.

  • 1 min read
  • beginner
  • Checked 5 October 2026

Find out which limit it is

  1. Open Settings → Billing. Your plan's allowances are listed on the plan cards, and Usage This Period (3) shows how much you have used against them, such as automations used out of the maximum.

    The Usage This Period section marked 3

  2. The Current Plan (3) section shows which plan you are on.

    The Billing page with Settings, Billing and Current Plan marked 1, 2 and 3

  3. If the problem is team seats, open Team members. Remove people who no longer need access, or revoke invitations that are still waiting, because pending invitations count towards your seats.

    The Team members list marked 3, where members can be removed

How to fix it

  • Free up space. Remove what you no longer use (an old automation, a former teammate, an unused number).
  • Upgrade. Larger plans have bigger limits. See Upgrade your plan.
  • Extra team seats. You can add seats beyond your plan from Add-ons. See Buy AI credits and extra team seats.

Frequently asked questions

Which limits does my plan have?

See Free plan and plan limits.

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What to do at your plan limit — Responseify