Inbox and team
Change a teammate's role or remove them
Promote, demote or remove someone from your account, and what happens to their conversations.
- 1 min read
- beginner
- Checked 5 October 2026
Before you start
- You are the Owner or an Admin
Steps
-
Click Settings in the sidebar (1), then Team members in the Settings menu (2). Everyone on your account is listed. Use the role menu (3) next to a person to change their role.
The Team members page with Settings, Team members and a role menu marked 1, 2 and 3 -
Your teammates are listed with their role and the date they joined (3). The Owner is marked Owner and has no role menu.
The members list with a teammate marked 3 -
To remove someone, click the bin icon (3) on their row and confirm. They lose access immediately.
The bin icon on a teammate's row marked 3
Frequently asked questions
Does removing someone free up a seat?
Yes, the seat is available again straight away.
What can each role do?
See the role table in Invite a teammate.
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