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Guides with screenshots for every part of Responseify — from connecting WhatsApp to billing.
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- Turn on two-factor authentication (2FA)Add a second sign-in step using an authenticator app, and save your recovery codes so you can never be locked out.
- Create an automation for WhatsApp repliesBuild an if-this-then-that workflow, such as sending a greeting to every new contact, and switch it on.
- Build a WhatsApp chat flow from a templateStart a flow from a template, understand the canvas and node types, and activate it so customers can tap through a conversation.
- Export your data, or delete your accountDownload your contacts, conversations and usage as CSV files, and understand the 30-day grace period if you decide to delete your account.
- Upgrade your planMove to a bigger plan in a few clicks, see exactly what you will pay today including GST, and what happens to the unused part of your old plan.
- Send a broadcast to many contactsA step-by-step guide to the four broadcast steps: choose an approved template, pick the audience, fill in the variables, and send.
Browse by topic
Getting started (4)
Set up your account and send your first message.
- First steps (2)
- Plans and limits (2)
WhatsApp setup (7)
Connect your WhatsApp Business number and get ready to message customers.
Inbox and team (8)
Reply to customers together and decide who can do what.
Contacts and pipelines (10)
Keep every customer and deal organised.
Broadcasts and templates (6)
Send messages to many customers the right way.
Automations, flows and AI (6)
Let Responseify reply and follow up for you.
- Automations (3)
- Flows (1)
- AI auto-reply (2)
Billing and plans (8)
Plans, payments, invoices and refunds.
Account and security (6)
Keep your account and data safe.
Troubleshooting (8)
Something not working? Start here.