Broadcasts and templates
Send messages to many customers the right way.
Message templates (3)
- Create and submit a WhatsApp templateBuild a template with variables, a header, footer and buttons, then submit it to Meta so you can use it in broadcasts and to start conversations.
- WhatsApp template status and rejectionsSee where each template stands, read why Meta rejected one, fix it and resubmit, and pull in templates created elsewhere.
- Start from the ready-made template libraryPick from 98 ready-to-use WhatsApp templates grouped by industry and use case, edit one to fit your business, and submit it.
Sending broadcasts (3)
- Send a broadcast to many contactsA step-by-step guide to the four broadcast steps: choose an approved template, pick the audience, fill in the variables, and send.
- Schedule a WhatsApp broadcastSend a broadcast at a future date and time, and set up automatic follow-ups for people who have not replied.
- Read your broadcast resultsSee how many people received, read and replied to a broadcast, find failures and their reasons, and export the recipient list.