Comparison · checked 29 October 2026

Responseify vs respond.io: an honest comparison

respond.io is a multichannel customer conversation platform with Starter, Growth and Advanced plans priced in US dollars. Below is where Responseify offers more, with every respond.io detail linked to respond.io’s own page.

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Where Responseify offers more

Each point sets what we offer next to what respond.io publishes.

Priced in rupees, with a free plan

ResponseifyFree forever, then ₹999, ₹1,999 and ₹4,999 a month, all in rupees.
respond.iorespond.io plans start at $79/month and it offers a 7-day trial.

Unlimited contacts

ResponseifyContacts are unlimited on every plan, with no overage (on Free, up to 100 until you connect a WhatsApp number).
respond.iorespond.io prices by monthly active contacts, with overage of $12 to $15 per 100.

Broadcasts from the Starter plan

ResponseifyBroadcasts (20,000 a month) are on Starter at ₹999 a month.
respond.iorespond.io’s broadcasts start on its $159/month Growth plan.

Built for the Indian market

ResponseifyGST invoices, ₹ pricing and a help centre written for Indian businesses.
respond.iorespond.io publishes its plans in US dollars.

What respond.io publishes

The figures used in the comparison above, each linked to respond.io’s own page.

  • Starter is $79/month for 5 users, Growth $159/month for 10 users and Advanced $279/month for 10 users. source
  • Growth starts with 1,000 monthly active contacts, and extra contacts are $12 per 100 on Growth and $15 per 100 on Advanced. source
  • Broadcasts and automation workflows start on the Growth plan. source
  • WhatsApp fees are not included in any respond.io subscription; Meta charges them based on usage. source
  • Offers a 7-day free trial of the Growth plan, without broadcasts. source

Why teams choose Responseify

  • A free plan that never expires, with a sales pipeline, a flow and an automation included
  • Chatbot flows on every plan, and AI auto-reply on one-time packs instead of a monthly add-on
  • Meta’s per-message rates passed through with no markup, priced in ₹
  • GST invoices, a shared team inbox and a Help Center written for Indian businesses
Start free with Responseify

How to compare WhatsApp platforms: total cost, not one price

A low headline price can hide add-ons and per-message fees. Put each platform’s numbers into the same formula before you decide:

Monthly cost = plan fee + extra seats + add-ons you need + (messages sent × per-message rate) + taxes

  • Plan fee and billing period. Is the price monthly, or only low when you pay a year up front?
  • Seats. How many teammates are included, and what does each extra one cost?
  • Add-ons. Chatbots, AI replies and a CRM or pipeline are sometimes separate products. List the ones you need.
  • Per-message rate. Meta charges per delivered message by category (marketing, utility, authentication). Ask whether the provider adds a markup, including on replies inside the 24-hour window. Our guide to WhatsApp API pricing in India explains the categories, and the cost calculator estimates a month.
  • Contacts. Some platforms price by number of contacts or monthly active contacts.
  • Currency and GST. Dollar prices change with the exchange rate; rupee prices and GST invoices are easier to budget and claim.

Questions to ask respond.io (or any provider) before you pay

  1. What is the total monthly cost for my team size and message volume, with every add-on I need?
  2. Do you add a markup on Meta’s per-message rate? Is it the same on every plan?
  3. What happens if I go over my contacts, seats or automation limit?
  4. Can I export my contacts and conversations if I leave?
  5. Is there a refund or cancellation policy in writing?
  6. How fast is support, and who answers: a person or a bot?
  7. Can I move my existing WhatsApp number to you, and what is the process?

Switching from respond.io to Responseify

Most teams move in an afternoon. This is the order that keeps customers from noticing:

  1. Start on the free plan and invite one teammate. Nothing is charged and you can test with real chats.
  2. Connect your WhatsApp number. A number can be connected to one provider at a time, so ask your current provider how to release it before you move it. See how to connect a number.
  3. Export your contacts from the old platform as a CSV and import them. Only import people who have agreed to hear from you.
  4. Recreate your templates and submit them for approval. See the template approval guide.
  5. Rebuild your automations and chatbot flows from the flow templates.
  6. Test with a teammate, then switch over at a quiet hour.

Questions about moving? Book a free demo or see the pricing.

Frequently asked questions

What is Responseify built for?

WhatsApp, end to end: a shared team inbox, templates, broadcasts, automations, AI auto-reply and a sales pipeline on the official WhatsApp Business API, priced in rupees.

Why do the prices differ so much?

respond.io is priced in dollars with limits on contacts, while Responseify is priced in rupees with unlimited contacts on every plan (on Free, up to 100 until you connect a WhatsApp number). Compare the total for your own team and volume.

Do both charge extra for WhatsApp messages?

Yes. In both cases Meta charges per message. respond.io states WhatsApp fees are not included in any subscription, and Responseify shows Meta’s rates with no markup.

Sources and how we checked

Everything about respond.io comes from its own public pages, read on 29 October 2026. We state only what those pages say, and we do not infer features a page does not mention. Prices are in the currency respond.io publishes and exclude taxes unless stated. Plans change, so check respond.io’s page before you decide. Spotted something out of date? Email us and we will correct it.