Comparison · checked 29 October 2026
Wati vs AiSensy: pricing and features compared
Wati and AiSensy are both WhatsApp platforms used by Indian businesses, but they package things differently: Wati prices by plan with extra per-user fees, AiSensy by an unlimited-users model with add-on products. Here are the published details next to each other.
Wati, AiSensy and Responseify side by side
Each cell is what that platform’s own pricing page states, with Responseify’s published answer alongside.
| Feature | Wati | AiSensy | Responseify |
|---|---|---|---|
| Trial and billing | Offers a 7-day free trial. | Pricing page lists plans that are paid monthly, quarterly (5% discount) or yearly (10% discount), all pre-paid. | Free plan that never expires: 1 number, 1 team member, contacts (up to 100 until a WhatsApp number is connected, then unlimited), the shared inbox, 1 automation, 1 chatbot flow and 1 sales pipeline. |
| Seats | Growth includes 3 users; Pro and Business include 5, with extra users listed at $24 and $69 per user per month. | Described as an unlimited-users model. | Starter at ₹999/month includes 3 team members; extra agents are a flat ₹500 per agent per month. |
| Chatbots and AI | Automation is limited by trigger counts per plan: 1,000 on Growth, 2,000 on Pro, 5,000 on Business. | Chatbot builder is a separate add-on at ₹2,500/month (5 chatbots); the AI agent builder is a separate add-on at ₹1,350/month with 1,000 AI messages. | Chatbot flows are in every plan (1 on Free, 3 on Starter, 15 on Growth). AI Auto-Reply runs on one-time packs, 1,000 messages for ₹1,000, that never expire. |
| Per-message charges | Per-message charges apply on all plans and vary for marketing, utility and authentication. | Lists ₹1.09 per delivered marketing message and ₹0.145 per delivered utility or authentication message in India. | Meta’s published rates pass through with no markup, on every plan. |
Where Responseify fits
Responseify is a WhatsApp CRM priced in rupees with a Free plan that does not expire, chatbot flows and a sales pipeline in the plan, one-time AI Auto-Reply packs instead of a monthly subscription, and Meta’s per-message rates passed through with no markup.
How to compare WhatsApp platforms: total cost, not one price
A low headline price can hide add-ons and per-message fees. Put each platform’s numbers into the same formula before you decide:
Monthly cost = plan fee + extra seats + add-ons you need + (messages sent × per-message rate) + taxes
- Plan fee and billing period. Is the price monthly, or only low when you pay a year up front?
- Seats. How many teammates are included, and what does each extra one cost?
- Add-ons. Chatbots, AI replies and a CRM or pipeline are sometimes separate products. List the ones you need.
- Per-message rate. Meta charges per delivered message by category (marketing, utility, authentication). Ask whether the provider adds a markup, including on replies inside the 24-hour window. Our guide to WhatsApp API pricing in India explains the categories, and the cost calculator estimates a month.
- Contacts. Some platforms price by number of contacts or monthly active contacts.
- Currency and GST. Dollar prices change with the exchange rate; rupee prices and GST invoices are easier to budget and claim.
Questions to ask Wati and AiSensy (or any provider) before you pay
- What is the total monthly cost for my team size and message volume, with every add-on I need?
- Do you add a markup on Meta’s per-message rate? Is it the same on every plan?
- What happens if I go over my contacts, seats or automation limit?
- Can I export my contacts and conversations if I leave?
- Is there a refund or cancellation policy in writing?
- How fast is support, and who answers: a person or a bot?
- Can I move my existing WhatsApp number to you, and what is the process?
Switching to Responseify from another platform
Most teams move in an afternoon. This is the order that keeps customers from noticing:
- Start on the free plan and invite one teammate. Nothing is charged and you can test with real chats.
- Connect your WhatsApp number. A number can be connected to one provider at a time, so ask your current provider how to release it before you move it. See how to connect a number.
- Export your contacts from the old platform as a CSV and import them. Only import people who have agreed to hear from you.
- Recreate your templates and submit them for approval. See the template approval guide.
- Rebuild your automations and chatbot flows from the flow templates.
- Test with a teammate, then switch over at a quiet hour.
Questions about moving? Book a free demo or see the pricing.
Frequently asked questions
Which is cheaper, Wati or AiSensy?
It depends on your team size and message volume. Compare the plan fee, any add-ons you need (AiSensy lists chatbot and AI agent as add-ons; Wati lists extra-user fees) and the per-message rate each charges, then check both pricing pages for current figures.
Is there another option priced in rupees with a free plan?
Responseify is priced in rupees with a free plan that does not expire, chatbot flows included, and Meta’s per-message rates passed through with no markup. See the full comparison pages for how it sits next to each.
Sources and how we checked
Everything about Wati and AiSensy comes from their own public pages, read on 29 October 2026. We state only what those pages say, and we do not infer features a page does not mention. Prices are in the currency each platform publishes and exclude taxes unless stated. Plans change, so check each page before you decide. Spotted something out of date? Email us and we will correct it.