Billing and plans
Plans, payments, invoices and refunds.
Plans and payments (4)
- Upgrade your planMove to a bigger plan in a few clicks, see exactly what you will pay today including GST, and what happens to the unused part of your old plan.
- Apply a coupon codeEnter a coupon in the upgrade window to see the discount before you pay, and understand how it applies to your first payment.
- Cancel or downgrade your planHow cancelling works (you keep access until the period ends), what is kept, and how to switch to a lower plan.
- Collect payments with your Razorpay accountLink your Razorpay keys so payment requests you send from the inbox go straight into your own account.
Invoices and refunds (2)
- Download GST invoices and update GST detailsFind every invoice in your billing history, download the GST invoice, and add your GSTIN and billing address so you can claim input tax credit.
- Refunds, credit notes and wallet creditWhat happens to your money when you cancel, change plans or are refunded, and where the credit note appears.
Wallet and add-ons (2)
- Top up your wallet and read your transactionsAdd credits for AI replies and add-ons, see your balance, and understand what the wallet pays for.
- Buy AI message packs and extra team seatsAdd AI Auto-Reply credits (1,000, 5,000 or 10,000 messages) or extra agent seats, charged from your wallet only after you confirm.