Billing and plans
Buy AI message packs and extra team seats
Add AI Auto-Reply credits (1,000, 5,000 or 10,000 messages) or extra agent seats, charged from your wallet only after you confirm.
- 1 min read
- beginner
- Checked 5 October 2026
Before you start
- You have enough wallet balance (see Top up your wallet)
- You are the Owner or an Admin
Steps
-
Click Settings (1), then Add-ons (2). The top of the page shows your wallet balance and a reminder that you are never charged without confirming first (3).
The Add-ons page with Settings, Add-ons and the confirmation note marked 1, 2 and 3 -
For AI replies, choose a pack and click Buy (3): 1,000 messages (₹1,000), 5,000 messages (₹3,500, the best-value popular pack) or 10,000 messages (₹5,000, the lowest price per message). Credits stack, and you can buy again any time. Extra Agent (4) is below.
The Add-ons page with Settings, Add-ons, the 1,000 message pack and Extra Agent marked 1 to 4 -
For another team seat beyond your plan, go to Extra Agent (₹500 per agent per month). Enter the number of Seats (3) and click Turn on (4).
The Extra Agent section with Seats and Turn on marked 3 and 4
Frequently asked questions
Are credits per month?
AI packs never expire and stack. The Extra Agent seat is charged monthly from your wallet.
How do I use the credits?
Switch on AI Auto-Reply and it draws from your pack. See Set up AI Auto-Reply.
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