Billing and plans

Collect payments with your Razorpay account

Link your Razorpay keys so payment requests you send from the inbox go straight into your own account.

  • 1 min read
  • intermediate
  • Checked 5 October 2026

What this does

Under Payments you connect your own Razorpay account. Payment requests you send from the Inbox then collect money straight into your account. Responseify never touches your customers' money or takes a cut.

Before you start

  • You have a Razorpay account
  • You are the Owner or an Admin

Steps

  1. Click Settings in the sidebar (1), then Payments (2). Until you connect, it shows No Razorpay account connected (3).

    The Payments page with Settings, Payments and the not connected status marked 1, 2 and 3

  2. Find your keys in your Razorpay dashboard under Account & Settings → API Keys (the link (4) opens it). The Webhook Secret (3) is optional, but needed if you want payments to be marked paid automatically.

    The Webhook Secret field marked 3 and the link to Razorpay API Keys marked 4

  3. Type your Key ID (3) and Key Secret, then click Connect Razorpay (4).

    The Payments page with Settings, Payments, Key ID and Connect Razorpay marked 1 to 4

  4. Once connected, the page shows Connected. You can now send payment requests to customers from the Inbox.

Frequently asked questions

Do I need the webhook secret?

Without it, a payment may not be marked paid by itself. Set the webhook in your Razorpay dashboard and paste its secret here for automatic confirmation.

Does Responseify charge a fee on these payments?

No. The money goes into your Razorpay account, and Razorpay's own fees apply.

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Collect payments with your Razorpay account — Responseify