Payment reminder messages for WhatsApp
Eight polite payment reminder messages for WhatsApp in English and Hinglish: before the due date, on the day, overdue, final reminder and thank-you. Copy and send.
- 1
Three days before the due date
Hello {name}, a gentle reminder that invoice {invoice number} for ₹{amount} is due on {date}. You can pay by UPI at {UPI ID} or by bank transfer. Thank you!
Hinglish: Namaste {name} ji, ek chhota sa reminder: invoice {invoice number} ka ₹{amount} {date} ko due hai. Aap UPI {UPI ID} par ya bank transfer se payment kar sakte hain. Dhanyavad!
- 2
On the due date
Hi {name}, your payment of ₹{amount} for {service} is due today. Here is the payment link: {link}. Please ignore this message if you have already paid.
Hinglish: Hi {name} ji, {service} ka ₹{amount} payment aaj due hai. Payment link yeh raha: {link}. Agar aap pay kar chuke hain toh is message ko ignore kar dijiye.
- 3
Three days overdue
Hello {name}, we have not received the payment of ₹{amount} that was due on {date}. Could you please check and let us know when we can expect it? If there is any problem with the invoice, tell us and we will sort it out.
Hinglish: Namaste {name} ji, {date} ko due ₹{amount} ka payment abhi tak hume nahi mila hai. Kripya ek baar check karke bata dijiye ki kab tak ho jayega. Invoice mein koi dikkat ho toh bataiye, hum theek kar denge.
- 4
One week overdue
Hi {name}, this is a second reminder for invoice {invoice number} (₹{amount}), now {days} days overdue. Please make the payment by {new date}. If you need a little more time, reply here and we can agree on a date.
Hinglish: Hi {name} ji, invoice {invoice number} (₹{amount}) ka yeh doosra reminder hai, ab {days} din overdue ho chuka hai. Kripya {new date} tak payment kar dijiye. Thoda aur samay chahiye toh yahin reply kijiye, hum ek date tay kar lenge.
- 5
Final reminder
Dear {name}, this is the final reminder for ₹{amount} due since {date}. Please clear it by {final date} so that your {service} continues without a break. Call us on {phone} if you want to discuss.
Hinglish: Dear {name} ji, {date} se due ₹{amount} ka yeh final reminder hai. Kripya {final date} tak clear kar dijiye taaki aapki {service} bina ruke chalti rahe. Baat karni ho toh {phone} par call kijiye.
- 6
Asking for a part payment
Hello {name}, we understand cash flow can be tight. Could you pay ₹{part amount} of the pending ₹{amount} this week, and the rest by {date}? Reply YES and we will send the link.
Hinglish: Namaste {name} ji, hum samajhte hain ki kabhi kabhi payment mein der ho jaati hai. Kya aap pending ₹{amount} mein se ₹{part amount} is hafte de sakte hain, aur baaki {date} tak? YES likhiye, hum link bhej denge.
- 7
EMI or instalment reminder
Hi {name}, your instalment of ₹{amount} for {plan} is due on {date}. Pay here: {link}. Thank you for staying on schedule.
Hinglish: Hi {name} ji, {plan} ki ₹{amount} ki kisht {date} ko due hai. Yahan pay kijiye: {link}. Samay par payment ke liye dhanyavad.
- 8
After the payment arrives
Thank you, {name}. We have received ₹{amount} against invoice {invoice number}. Your receipt is attached. Have a good day!
Hinglish: Dhanyavad {name} ji. Invoice {invoice number} ke ₹{amount} hume mil gaye hain. Receipt saath mein bhej di hai. Aapka din shubh ho!
Fill in the {curly bracket} parts with your own details before you send.
How to write a payment reminder that gets paid
A reminder works when the customer can act on it in one tap and does not feel accused. Four things belong in every reminder:
- The amount and what it is for. "₹4,500 for October coaching fees" is clear. "Your pending dues" is not.
- The due date. Say the date, not "soon".
- A way to pay inside the message. A UPI ID, a payment link or bank details. Every extra step loses payments.
- A way out. "Please ignore if already paid" keeps the customer who paid yesterday from getting annoyed.
When to send each reminder
| When | Tone | What to include |
|---|---|---|
| 3 days before | Friendly | Amount, due date, how to pay |
| Due date | Neutral | Payment link, "ignore if paid" |
| 3 days late | Helpful | Ask if there is a problem with the invoice |
| 7 days late | Firm | New date, offer to agree a plan |
| Final | Formal | Last date, what happens next, a phone number |
Send reminders in working hours, and stop the moment the customer pays or replies. Never post a reminder in a group or on someone's status: a payment conversation is private.
Sending payment reminders to many customers
Copying a message by hand works for a handful of chats a day. Past that, three things usually break: someone forgets to send it, two people reply to the same customer, and nobody knows which customer answered.
- WhatsApp Business app. A broadcast list reaches up to 256 contacts at a time, and only people who have saved your number receive it. Good for a small, known customer list.
- WhatsApp Business API. A message you start outside the 24-hour window must use a template that Meta has approved, and the customer must have agreed to hear from you. Our guide to template approval shows what gets approved, and the guide to opt-in covers consent.
- A shared inbox. With Responseify the whole team answers from one number, each chat has an owner, and you can send an approved template to a tagged group of contacts as a broadcast. There is a free plan, and you can book a free demo to see it on your own use case.
To estimate what a month of messages costs on the API, use the WhatsApp cost calculator.
Read next
Frequently asked questions
How do I politely ask for payment on WhatsApp?
Greet the customer by name, state the amount, what it is for and the due date, and add a payment link or UPI ID. End with a line such as "please ignore this if you have already paid". Keep it to three or four lines.
How many payment reminders should I send?
A common pattern is one before the due date, one on the day, one a few days late, one a week late and a final reminder. Stop as soon as the customer pays or replies with a date.
Can I send a payment reminder in Hindi or Hinglish?
Yes. Write in the language the customer uses with you. Every message on this page has a Hinglish version; switch the toggle above the messages.
Can payment reminders be sent automatically?
On the WhatsApp Business API a reminder sent outside the 24-hour window needs an approved template. Once the template is approved, a platform such as Responseify can send it to a tagged list of customers as a broadcast.
Last updated 13 November 2026 by the Responseify team.
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