Best WhatsApp Business API providers in India (2026)
A WhatsApp Business API provider is the software company you run your business WhatsApp number through when one phone is no longer enough: it supplies the team inbox, approved message templates, broadcasts and automation. Below are 8 providers used in India, listed alphabetically and not ranked, with every detail taken from the provider’s own pricing page and linked to it.
We are one of the providers, so we hold ourselves to the same rule as the others: a statement appears only if the provider publishes it, and each one carries a link and the date we read it. Where a page does not mention something, we do not state it. Prices are shown in the currency each provider publishes and are not converted. Meta decides which WhatsApp messages are charged and at what rate, and bills your own WhatsApp Business account, so check your rate card as well. For a step-by-step method of choosing, read our guide on how to choose a WhatsApp API provider in India, and for the cost side see WhatsApp Business API pricing in India.
The providers, A to Z
AiSensy
AiSensy is a WhatsApp marketing and engagement platform with an unlimited-users model and add-on products for chatbots and AI.
Chatbot builder is a separate add-on at ₹2,500/month (5 chatbots), or ₹2,250/month billed yearly. source: aisensy.com
AI agent builder is a separate add-on at ₹1,350/month with 1,000 AI messages included, or ₹1,215/month billed yearly. source: aisensy.com
Lists ₹1.09 per delivered marketing message and ₹0.145 per delivered utility or authentication message in India. source: aisensy.com
Plans can be paid monthly, quarterly (5% discount) or yearly (10% discount), all pre-paid. source: aisensy.com
Gallabox is a WhatsApp team inbox and automation platform with Basic, Essential, Advanced and Enterprise plans priced in rupees.
Publishes Basic at ₹2,999, Essential at ₹6,999 and Advanced at ₹16,999 per month on quarterly billing; ₹2,399, ₹5,599 and ₹13,599 per month on yearly billing. source: gallabox.com
Says “Try Gallabox for free. No credit card required.” and gives 500 AI credits to test. source: gallabox.com
Includes 3 users on Basic, 6 on Essential and 10 on Advanced; extra users are ₹1,200 per user per month on Essential and ₹1,500 on Advanced. source: gallabox.com
Includes 500 AI credits a month on Basic, 2,000 on Essential and 8,000 on Advanced. source: gallabox.com
Interakt offers Starter, Growth and Advanced plans with unlimited agents, plus a separate Sales CRM plan and an AI agents add-on.
Growth is ₹2,799/month and Advanced is ₹3,799/month, plus taxes. Its WhatsApp and Instagram Starter plan shows as not applicable; an Instagram-only Starter is ₹999/month. source: interakt.shop
Sales CRM is a separate plan at ₹2,499/month for 5 sales agents, with extra agents at ₹499 per month. source: interakt.shop
The AI agents subscription is a separate add-on at ₹2,499/month including 100 free messages, then ₹0.50 per message. source: interakt.shop
Lists per-message rates by plan, for example marketing ₹0.970 on Starter, ₹0.958 on Growth and ₹0.949 on Advanced. source: interakt.shop
Starter lets you pick one channel (WhatsApp or Instagram); Growth and Advanced include both. source: interakt.shop
Lists Growth at ₹2,699/month, Pro at ₹5,799/month and Business at ₹16,799/month, billed quarterly. Growth includes 3 users and 15,000 broadcasts a month at standard rates; Pro and Business include 5 users each. source: wati.io
Lists extra users at ₹1,299 per user per month on Pro and ₹2,199 on Business; Growth lists no additional users. source: wati.io
Per-message charges apply on all plans and vary for marketing, utility and authentication. source: wati.io
Says it does not provide refunds on payments for an existing subscription or credits. source: wati.io
Plus includes the first 5 agents and lists $15 per extra agent; Elite includes the first 10 and lists $12 per extra agent. source: zoko.io
Lists a per-conversation markup: $0.015 on Starter, $0.00199 on Plus after the first 5K, $0.00099 on Elite after the first 100K, and none on Max. source: zoko.io
Lists AI add-ons from $24.99 a month plus $0.09 per resolution (first 100 free). source: zoko.io
Responseify is a WhatsApp Business API platform and CRM for Indian businesses, built on the official WhatsApp Business API: a shared team inbox, AI auto-reply that hands over to a person, broadcasts, automations and a sales pipeline.
The Free plan has no expiry and includes the shared inbox, 1 automation, 1 flow, 1 sales pipeline and contacts (up to 100 until a WhatsApp number is connected, then unlimited).
Free forever, then ₹999, ₹1,999 and ₹4,999 a month, all in rupees.
Starter is ₹999/month with 3 team members, chatbot flows and 20,000 broadcast messages a month, and every paid invoice is a downloadable GST invoice.
Extra agents are a flat ₹500 per agent per month.
AI Auto-Reply packs are one-time: 1,000 messages for ₹1,000, 5,000 for ₹3,500, 10,000 for ₹5,000, and they never expire.
Responseify passes Meta’s published rates through with no markup. See our pricing page for the current rates.
Where Responseify may not fit
AI auto-reply is on Starter and above, and it runs on message packs you buy, so it is not part of the Free plan.
On the Free plan you have 1 team member and 1 WhatsApp number; more of both come with paid plans.
We are a provider ourselves, so this page is our reading of the others. Open each source link and compare on your own numbers.
How to compare WhatsApp platforms: total cost, not one price
A low headline price can hide add-ons and per-message fees. Put each platform’s numbers into the same formula before you decide:
Monthly cost = plan fee + extra seats + add-ons you need + (messages sent × per-message rate) + taxes
Plan fee and billing period. Is the price monthly, or only low when you pay a year up front?
Seats. How many teammates are included, and what does each extra one cost?
Add-ons. Chatbots, AI replies and a CRM or pipeline are sometimes separate products. List the ones you need.
Per-message rate. Meta charges per delivered message by category (marketing, utility, authentication). Ask whether the provider adds a markup, including on replies inside the 24-hour window. Our guide to WhatsApp API pricing in India explains the categories, and the cost calculator estimates a month.
Contacts. Some platforms price by number of contacts or monthly active contacts.
Currency and GST. Dollar prices change with the exchange rate; rupee prices and GST invoices are easier to budget and claim.
Questions to ask AiSensy, Gallabox, Interakt, respond.io, Twilio, Wati and Zoko (or any provider) before you pay
What is the total monthly cost for my team size and message volume, with every add-on I need?
Do you add a markup on Meta’s per-message rate? Is it the same on every plan?
What happens if I go over my contacts, seats or automation limit?
Can I export my contacts and conversations if I leave?
Is there a refund or cancellation policy in writing?
How fast is support, and who answers: a person or a bot?
Can I move my existing WhatsApp number to you, and what is the process?
Frequently asked questions
What is a WhatsApp Business API provider?
It is the software company you connect your business number through when you use the WhatsApp Business API instead of the phone app. The provider gives you the inbox, templates, broadcasts and automation on top of the API, and sets its own plan fees. Meta separately decides which messages are charged and at what rate, and bills your own WhatsApp Business account.
Which providers on this list add something on top of Meta’s per-message rate?
Only what each provider’s own pricing page says. Zoko lists a per-conversation markup on its Starter, Plus and Elite plans. Twilio lists its own per-message fee plus Meta’s per-template fee. Interakt lists different per-message rates by plan. Responseify passes Meta’s published rates through with no markup. Always confirm on the provider’s page and your own Meta rate card, because both can change.
Is the list ranked?
No. Providers are listed alphabetically, and Responseify is listed with them. The right provider depends on your team size, message volume and which add-ons you need, so use the total-cost formula further down the page and put each provider’s numbers into it.
How current are the prices?
Each provider’s details were read from its own public pricing page on the date shown on its card (29 October 2026 for most). Providers change prices, so open the linked source before you decide.