Review request messages for WhatsApp
Seven polite review request messages for WhatsApp in English and Hinglish: Google review after a visit, a purchase or a service, a gentle reminder and a thank-you.
- 1
After a clinic or salon visit
Hello {name}, thank you for visiting {business name} today. If you were happy with your experience, would you share a short Google review? It takes one minute: {review link}
Hinglish: Namaste {name} ji, aaj {business name} aane ke liye dhanyavad. Agar aapka anubhav achha raha ho toh kya aap ek chhota Google review de sakte hain? Bas ek minute lagega: {review link}
- 2
After a purchase is delivered
Hi {name}, we hope you are enjoying your {product}. Your review helps other customers choose with confidence. Could you leave one here? {review link} Thank you!
Hinglish: Hi {name} ji, umeed hai aapko {product} pasand aaya hoga. Aapka review doosre customers ko sahi cheez chunne mein madad karta hai. Kya aap yahan review de sakte hain? {review link} Dhanyavad!
- 3
After a service or project is finished
Hello {name}, it was a pleasure working with you on {project}. If you are satisfied with our work, a few lines on Google would mean a lot to our small team: {review link}
Hinglish: Namaste {name} ji, {project} par aapke saath kaam karke bahut achha laga. Agar aap hamare kaam se santusht hain toh Google par do line likh dijiye, hamari chhoti team ke liye bahut maayne rakhta hai: {review link}
- 4
At the counter, with a QR code
Hi {name}, thank you for coming in today. Here is the link to our Google page in case you would like to share your experience: {review link}. Honest feedback helps us improve.
Hinglish: Hi {name} ji, aaj aane ke liye dhanyavad. Agar aap apna anubhav share karna chahein toh hamare Google page ka link yeh raha: {review link}. Sachcha feedback hume behtar banata hai.
- 5
Asking a business client for a testimonial
Hello {name}, now that {project} is live, would you be open to writing two or three lines about working with us? A Google review or a short note we can quote, whichever is easier: {review link}
Hinglish: Namaste {name} ji, ab jab {project} live ho gaya hai, kya aap hamare saath kaam karne ke baare mein do-teen line likh sakte hain? Google review ya ek chhota note jo hum quote kar sakein, jo aasaan lage: {review link}
- 6
One gentle reminder
Hello {name}, a small reminder in case my last message got buried. If you have a minute, your review would help us a lot: {review link}. Thank you either way.
Hinglish: Namaste {name} ji, ek chhota sa reminder, shayad pichhla message neeche chala gaya ho. Ek minute mile toh aapka review hamare bahut kaam aayega: {review link}. Dono soorat mein dhanyavad.
- 7
After they leave a review
Thank you so much for the review, {name}! We have shared it with the whole team. We look forward to serving you again.
Hinglish: Review ke liye bahut bahut dhanyavad {name} ji! Humne poori team ke saath share kiya hai. Aapki dobara seva karne ka intezaar rahega.
Fill in the {curly bracket} parts with your own details before you send.
How to ask for a review and actually get one
- Ask soon. The same day for a visit, a day or two after delivery for a product. Enthusiasm fades quickly.
- Ask the person who served them to send it, in their own name where possible.
- Put the direct link in the message. Nobody searches for your listing. In your Google Business Profile, use the option to share your review form and paste that link.
- Ask once, remind once. After that, stop.
What you must not do
| Not allowed or unwise | Why |
|---|---|
| Offering a discount or gift for a review | Google's review policies do not allow reviews given in exchange for incentives |
| Asking only happy customers in a way that blocks unhappy ones from reviewing | Selective solicitation is against the same policies |
| Writing the review for the customer | It reads as fake and can be removed |
| Sending the request to your whole list at once | A sudden burst of reviews looks unnatural, and old customers do not remember the visit |
Read Google's own policy before you run a review campaign; it changes from time to time.
Reply to every review
Thank people who leave a good review, and answer a bad one calmly with an offer to fix the problem. Future customers read your replies as closely as the reviews.
Sending review requests to many customers
Copying a message by hand works for a handful of chats a day. Past that, three things usually break: someone forgets to send it, two people reply to the same customer, and nobody knows which customer answered.
- WhatsApp Business app. A broadcast list reaches up to 256 contacts at a time, and only people who have saved your number receive it. Good for a small, known customer list.
- WhatsApp Business API. A message you start outside the 24-hour window must use a template that Meta has approved, and the customer must have agreed to hear from you. Our guide to template approval shows what gets approved, and the guide to opt-in covers consent.
- A shared inbox. With Responseify the whole team answers from one number, each chat has an owner, and you can send an approved template to a tagged group of contacts as a broadcast. There is a free plan, and you can book a free demo to see it on your own use case.
To estimate what a month of messages costs on the API, use the WhatsApp cost calculator.
Read next
Frequently asked questions
How do I ask a customer for a Google review on WhatsApp?
Thank them for the visit or purchase, ask whether they would share a short review, and paste the direct link to your Google review form. Keep it to two or three lines and send it the same day.
Where do I get my Google review link?
Open your Google Business Profile, choose the option to ask for reviews, and copy the link it gives you. Paste that link into the message so the customer lands on the review form.
Can I offer a discount for a review?
No. Google does not allow reviews given in exchange for incentives, and such reviews can be removed. Ask for an honest review and thank the customer.
How many times should I remind a customer?
Once. Send one request and one gentle reminder a few days later, then stop.
Last updated 13 November 2026 by the Responseify team.
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