Education · Online courses

WhatsApp CRM for Online Courses and EdTech: Turn course enquiries into enrolled learners.

Course buyers compare a few programmes, watch a demo and decide days later. Responseify captures the enquiry from your ad or landing page, answers syllabus and fee questions straight away, and keeps the follow-up going until the learner enrols and beyond. Counsellors share one inbox, so no enquiry waits on one person.

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SkillBridge Academy

online

EXAMPLE CONVERSATION

What does the data analytics course cover?

10:24

✨ AI

Spreadsheets, SQL and dashboards, taught live on weekends. Want the full syllabus?

10:24

Yes, and is there a demo?

10:25

Syllabus sent 📄 Demo session this Saturday. Shall I hold a seat?

10:26

Type a message

Example conversation. The business and the people in it are invented to show how a chat can flow, not a real customer.

Instant

first reply on fee and batch enquiries

pipelines on Growth — one per course or cohort

1,00,000

broadcast messages a month on Growth

From course enquiry to enrolled learner

Direct message

Click-to-WhatsApp ad

Instagram · Facebook

Meta Lead Ad

Form sync

Website form

On your site

QR code

Store · print · board

Referral

Word of mouth

all open a chat in

One WhatsApp inbox

Your whole team, one number

Illustrative mockup with example figures, not customer results.

Catch every lead from your ads and landing pages

Click-to-WhatsApp ads and Meta Lead Ads capture enquiries straight into the CRM.
QR codes and click-to-chat links on webinars and posters start a WhatsApp chat.
Tag by course, cohort and source on arrival.
Import an existing lead list from a CSV.

See what actually turns online course creators and edtech teams enquiries into revenue

See which channels and campaigns produce enquiries that actually close, and put your budget there.
Track response times per agent, so a slow reply is something you can fix rather than guess at.
Find the stage where enquiries stall and fix that one step instead of chasing everything.
Measure broadcast reach and replies to sharpen the next campaign.

Lifecycle

Conversion

28%

Avg. time

3d 20h

Drop-off

12%

2,940

Enquiry

2,176

Qualified

1,499

Visit

823

Closed

Illustrative mockup with example figures, not customer results.

Everything included, whatever you sell

The same platform underneath every industry — you just switch on the parts that fit how you work.

Shared team inbox

Every enquiry, whatever the source, in one queue — with the whole team on one WhatsApp number.

AI Auto-Reply

Answers the repetitive questions in seconds, day or night, then hands over to a human.

Automations

When this happens, do that — reply, tag, route, remind. Set once, runs on every conversation.

Sales pipelines

Track every enquiry through your own stages, so nothing sits untouched for a week.

Broadcasts

Send to a segment, not your whole list — by tag, stage or custom field.

Analytics

Conversion, time-to-close and drop-off by stage, plus response times per agent.

Transparent per-message rates

Meta’s category rates shown up front, billed directly by Meta to your own account — no hidden markup, no platform fee.

Reliable delivery

Failed sends retry automatically instead of silently disappearing from a campaign.

Security & access control

Roles inside your account, audit logging on Business and above, and data export on Growth and above.

Automations course teams switch on first

Each one is a rule you switch on once — it then runs on every conversation without anyone remembering.

WhatsApp automations for online course creators and edtech teams
When this happens	Responseify does this
A new lead arrives from a Click-to-WhatsApp ad	Reply with the syllabus and fee, then tag by course
A demo session is scheduled	Remind the learner the evening before
A learner goes quiet after the demo	Follow up after 2 days with seat availability
A cohort starts next week	Broadcast the schedule to that cohort only

Want these set up with you? Book a free demo or see how automations work.

Questions online course creators and edtech teams teams ask

Can I run several courses from one number?

Yes. Tag each conversation by course and give each course its own pipeline. Growth includes 10 pipelines and more numbers if you need to separate programmes.

Can I message a single cohort?

Broadcasts go only to the segment you choose, such as a tag or a custom field like cohort. Every message uses a Meta-approved template.

Can I import the leads I already have?

Yes. Import contacts from a CSV, then segment them with tags and custom fields before you message anyone.

Can my counsellors share the inbox?

Yes. Chats can be assigned to a counsellor inside a shared team inbox, so nothing sits on a personal phone.

Do I need the WhatsApp Business API to use Responseify for online course creators and edtech teams?

Yes. Responseify connects your business number to the WhatsApp Business API through Meta, which is what lets several people reply from one number and lets you send approved template messages. You connect the number yourself during setup, and the Help Center walks through each step.

Can my whole team reply from one WhatsApp number?

Yes. Every chat arrives in a shared inbox, is assigned to one teammate, and keeps its full history when it is reassigned. How many teammates are included depends on the plan; the pricing page lists it.

Is there a free plan?

Yes. The Free plan does not expire and needs no credit card. Paid plans add more teammates, AI Auto-Reply and higher limits. See the pricing page for what each plan includes.

What does it cost to send WhatsApp messages?

Meta charges for messages by category and bills your own WhatsApp Business account. Responseify adds no markup. Use the WhatsApp cost calculator to estimate a month of messages.