WhatsApp setup
Capture leads from Facebook lead forms
Connect a Facebook Page so everyone who fills a lead form becomes a contact in Responseify automatically.
- 1 min read
- intermediate
- Checked 5 October 2026
Before you start
- You manage a Facebook Page that runs Lead Ads
- You are the Owner or an Admin
Steps
-
Click Settings in the sidebar (1), then Lead Ads in the Settings menu (2). Click Connect with Facebook (3), sign in, and pick your Page. Responseify finds your lead forms and starts listening for new leads automatically.
The Lead Ads settings page with the Settings item, the Lead Ads menu item and the Connect with Facebook button marked 1, 2 and 3 -
Scroll to Default Field Mapping (3). It shows how the form's answers become contact details: for example the form's full_name becomes the contact's name, and phone_number becomes the phone. Extra answers are kept on the contact too.
The Default Field Mapping table marked 3 -
Open Contacts from the sidebar. Every lead from your form is added here, with the Source column (2) showing where they came from, so you can follow up on WhatsApp straight away.
The Contacts page with Contacts selected in the sidebar and the Source column marked 2
Frequently asked questions
Do I need to set up anything in Meta?
No separate webhook is needed: connecting with Facebook does it for you.
What if a lead has no phone number?
The contact is still created with the details the form collected, but you can only message people who gave a phone number.
Can I connect without Facebook login?
Yes, use Advanced: connect a form manually on the same page.
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