Getting started

Welcome to Responseify: your first ten minutes

A guided first look at Responseify: where everything is, and the five things to do first to start talking to customers on WhatsApp.

  • 2 min read
  • beginner
  • Checked 5 October 2026

Before you start

  • You have signed up and can see your Dashboard
  • You have a phone number you can use for WhatsApp Business (you can set this up in step 2 below)

Steps

  1. After you sign in you land on the Dashboard. The Get set up card (2) at the top lists your first steps. Each one has a Start button, and finished steps are crossed out.

    The Dashboard with Dashboard in the sidebar marked 1 and the Get set up checklist marked 2

  2. Look at the sidebar on the left. Each icon is a part of Responseify: Inbox (1) for conversations, Contacts (2) for your customer list, Broadcasts (3) for messages to many people, Automations (4) for automatic replies, and Settings (5) for everything about your account. Hover over an icon to see its name.

    The left sidebar with Inbox, Contacts, Broadcasts, Automations and Settings marked 1 to 5

  3. Click Settings in the sidebar. This is the control room for your account: your profile, billing, WhatsApp connection, team, quick replies and more all live here, in the menu on the left of the page.

    The Settings page with Settings in the sidebar and Overview in the Settings menu marked 1 and 2

The five things to do first

  1. Connect your WhatsApp number. Nothing can be sent or received until you do. Follow Connect your WhatsApp Business number.
  2. Add your contacts. Add a few by hand or bring a whole list in one go. See Add and edit contacts.
  3. Invite your team. Give colleagues their own login and the right role. See Invite a teammate.
  4. Save quick replies for the messages you type every day, so replying takes one second. See Quick replies.
  5. Turn on AI auto-reply so common questions are answered even when nobody is online. See Set up AI auto-reply.

Frequently asked questions

Do I need a credit card to start?

No. The Free plan has no card and no time limit. See Free plan and plan limits.

I cannot find something. Where do I look?

Use the search box at the top of any page (or press Ctrl+K, or Cmd+K on a Mac), or search this Help Center.

Can my whole team use one WhatsApp number?

Yes. That is what the shared Inbox is for. Invite teammates and everyone works from the same number.

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Welcome to Responseify: your first ten minutes — Responseify