Getting started
A tour of the Dashboard, Analytics and search
Understand every number on your Dashboard, how to read the Analytics page, and how to find any contact or conversation in seconds.
- 2 min read
- beginner
- Checked 5 October 2026
Before you start
- You are signed in to Responseify
- It helps to have a few contacts and conversations, so the numbers are not zero
Steps
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Open the Dashboard from the sidebar. The cards at the top give you today's picture: Active Conversations (2) are chats that are still open, Open Deals Value (3) is the money in your pipeline, and Messages Sent Today (4) shows your sending activity. The small green or red note under each number compares with yesterday.
The Dashboard with the Active Conversations, Open Deals Value and Messages Sent Today cards marked 2, 3 and 4 -
For trends over time, open Analytics in the sidebar. Choose 7 days, 30 days or 90 days (2), or pick your own dates. You will see broadcast results, how quickly your team replies, and how your automations are doing.
The Analytics page with the 30 days button marked 2 -
To find anything fast, click the Search box at the top (or press Ctrl+K). Type a name, phone number or word and pick a result. It searches contacts and conversations together.
The Search box at the top of the page marked 1
Frequently asked questions
Why does a number say 0 or a dash?
It means there is nothing to count yet for that period. Try a longer date range on the Analytics page.
Can I download my reports?
Yes. On the Analytics page use the download button at the top right.
What is the difference between the Dashboard and Analytics?
The Dashboard is a quick look at today. Analytics lets you look back over days and weeks and compare performance.
Related articles
Still stuck? Email [email protected] — include the page you were on and what you saw.