Account and security

Update your profile and change your password

Change your name and photo, and set a new password for your Responseify login.

  • 1 min read
  • beginner
  • Checked 5 October 2026

Steps

  1. Click Settings in the sidebar (1), then Your profile (2). Click Upload photo (3) to add a picture (PNG, JPG, WebP or GIF, up to 2 MB). Change your Display name (4), then click Save changes (5). Your photo and name appear in the header, the sidebar and wherever your teammates see you.

    The Your profile page with Settings, Your profile, Upload photo, Display name and Save changes marked 1 to 5
  2. Open Login & security (2). In the Password card enter your Current password (3), then the New password (4) twice (the second box is Confirm new password). Click Update password (5). Use at least 8 characters. You stay signed in on this device after changing it.

    The Password card with Settings, Login & security, Current password, New password and Update password marked 1 to 5
  3. The Show link at the end of each box lets you check what you typed. Below, the same page also holds your two-factor and sign-out settings.

    The Login and security page with the Two-factor card marked 3 and its Set up button marked 4

Frequently asked questions

I forgot my password. What now?
Why is Update password greyed out?

It becomes available once all three boxes are filled in correctly.

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